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    <title>4Point Support</title>
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    <id>tag:blogs.4point.com,2009-01-13:/support//43</id>
    <updated>2012-11-28T22:08:35Z</updated>
    
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<entry>
    <title>Installing wildcard and intermediate SSL certificates on JBoss</title>
    <link rel="alternate" type="text/html" href="http://blogs.4point.com/support/2012/11/installing-wildcard-and-intermediate-ssl-certificates-on-jboss.html" />
    <id>tag:blogs.4point.com,2012:/support//43.230</id>

    <published>2012-11-28T21:44:28Z</published>
    <updated>2012-11-28T22:08:35Z</updated>

    <summary>ProblemWhen a wildcard certificate is included in a keystore, JBoss will present the wildcard certificate to the client requesting it. The client will then need to verify the certificate with a trusted CA Root Authority. If the certificate is not...</summary>
    <author>
        <name>William Clement</name>
        
    </author>
    
        <category term="LiveCycle" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="jbosssslcertificatewildcardgodaddyintermediatehttpslivecyclechain" label="jboss ssl certificate wildcard godaddy intermediate https livecycle chain" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blogs.4point.com/support/">
        <![CDATA[<h1 id="InstallingwildcardandintermediateSSLcertificatesonJBoss-Problem" style="font-weight: bold; padding-bottom: 2px; font-size: 1.8em; margin-bottom: 0.5em; color: rgb(0, 0, 0); border-bottom-color: rgb(145, 150, 153); border-bottom-width: 1px; border-bottom-style: solid; font-family: Arial, Helvetica, FreeSans, sans-serif;">Problem</h1><p style="font-size: 13px; line-height: 17.33333396911621px; background-image: none; margin-bottom: 10px; font-family: Arial, Helvetica, FreeSans, sans-serif;">When a wildcard certificate is included in a keystore, JBoss will present the wildcard certificate to the client requesting it. The client will then need to verify the certificate with a trusted CA Root Authority. If the certificate is not present, most browsers with the "Certificate Request" feature, will keep requesting the intermediate certificates until the identity is verified with the trusted Authority. This can be a problem for basic browsers, or browsers that do not support "Certificate Request" as the certificate is never verified and appears invalid. This issue is even more specifically found on Android devices and can be found using an&nbsp;<a href="http://www.sslshopper.com/ssl-checker.html" class="external-link" rel="nofollow" style="color: rgb(0, 109, 175); outline: none;">SSL Verifier</a>.</p><p style="font-size: 13px; line-height: 17.33333396911621px; background-image: none; margin-bottom: 10px; font-family: Arial, Helvetica, FreeSans, sans-serif;"></p><h1 id="InstallingwildcardandintermediateSSLcertificatesonJBoss-Prerequisites" style="line-height: normal; font-weight: bold; padding-bottom: 2px; font-size: 1.8em; margin-top: 2em; margin-bottom: 0.5em; color: rgb(0, 0, 0); border-bottom-color: rgb(145, 150, 153); border-bottom-width: 1px; border-bottom-style: solid;">Prerequisites</h1><ul style="margin-top: 1em; margin-bottom: 1em; margin-left: 0px; padding-left: 3em; font-size: 13px;"><li style="font-size: 10pt; line-height: 13pt;">Download and install&nbsp;<a href="http://slproweb.com/products/Win32OpenSSL.html" class="external-link" rel="nofollow" style="color: rgb(0, 109, 175); outline: none; margin-top: 0px;">OpenSSL</a>&nbsp;on the server.</li><li style="font-size: 10pt; line-height: 13pt;">Download the issued wildcard certificate (PFX), the password file, as well as the following certificates from the&nbsp;<a href="https://certs.godaddy.com/anonymous/repository.seam" class="external-link" rel="nofollow" style="color: rgb(0, 109, 175); outline: none; margin-top: 0px;">GoDaddy Repository</a><ul style="margin-bottom: 0px; margin-left: 0px; padding-left: 3em; font-size: 10pt; line-height: 13pt;"><li style="font-size: 10pt; line-height: 13pt;">valicert_class2_root.crt</li><li style="font-size: 10pt; line-height: 13pt;">gd_cross_intermediate.crt</li><li style="font-size: 10pt; line-height: 13pt;">gd_intermediate.crt</li></ul></li></ul><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">You will want to copy the .PFX and the .CRT files to a folder, and then copy this folder to the OpenSSL \bin folder to execute the following commands. The complete path should resemble "C:\OpenSSL-Win32\bin\Certs".</p><h1 id="InstallingwildcardandintermediateSSLcertificatesonJBoss-Solution" style="line-height: normal; font-weight: bold; padding-bottom: 2px; font-size: 1.8em; margin-top: 2em; margin-bottom: 0.5em; color: rgb(0, 0, 0); border-bottom-color: rgb(145, 150, 153); border-bottom-width: 1px; border-bottom-style: solid;">Solution</h1><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">You now need to open a command prompt and navigate to the OpenSSL\bin to&nbsp;use these commands:</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;"><em>Export and decrypt the .PFX</em></p><ul style="margin-top: 1em; margin-bottom: 1em; margin-left: 0px; padding-left: 3em; font-size: 13px;"><li style="font-size: 10pt; line-height: 13pt;"><code>openssl pkcs12 -in ".\Certs\wildcardcert1.pfx" -out ".\Certs\wildcard2.pem" -nodes</code></li></ul><p style="font-size: 13px; background-image: none; margin-bottom: 10px;"><em>Copy the password from the password file to complete.</em></p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;"><em>Now export and decrypt the certificate from the .PFX</em></p><ul style="margin-top: 1em; margin-bottom: 1em; margin-left: 0px; padding-left: 3em; font-size: 13px;"><li style="font-size: 10pt; line-height: 13pt;"><code>openssl pkcs12 -in ".\Certs\wildcardcert1.pfx" -out ".\Certs\wildcert3.pem" -nodes -clcerts</code></li></ul><p style="font-size: 13px; background-image: none; margin-bottom: 10px;"><em>Again, copy the password from the password file to complete.</em></p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;"><em>Now we need to verify the conversion of the exported certificate.</em></p><ul style="margin-top: 1em; margin-bottom: 1em; margin-left: 0px; padding-left: 3em; font-size: 13px;"><li style="font-size: 10pt; line-height: 13pt;"><pre style="margin-bottom: 0px; overflow: visible;">openssl x509 -in ".\Certs\wildcert3.pem" -out ".\Certs\newwildcert4.cer" -outform DER</pre></li></ul><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">&nbsp;</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">We now need to open&nbsp;<u>wildcard2.pem</u>&nbsp;in Notepad and append the certificate chain in the correct order.</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">Open&nbsp;<u>gd_intermediate.crt</u>&nbsp;in Notepad and copy the entire content of the file including the "----- BEGIN CERTIFICATE -----" and "----- END CERTIFICATE -----" tags and paste the text at the end of the&nbsp;<u>wildcard2.pem</u>&nbsp;file.</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">Repeat the previous step with&nbsp;<u>gd_cross_intermediate.crt</u>, appending it to the last copied certificate.</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">Once again, we repeat the previous step with&nbsp;<u>valicert_class2_root.crt</u>&nbsp;appending it again to the last copied certificate.</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">&nbsp;</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">We can now save the new completed certificate. The next step is to reconvert it to .PFX and encrypt it again. We can achieve this with the following command (the name can be anything short, using only ASCII characters):</p><ul style="margin-top: 1em; margin-bottom: 1em; margin-left: 0px; padding-left: 3em; font-size: 13px;"><li style="font-size: 10pt; line-height: 13pt;"><code>openssl pkcs12 -export -in ".\Certs\wildcard2.pem" -out ".\Certs\newwildcardcert.pfx" -name "root"</code></li></ul><p style="font-size: 13px; background-image: none; margin-bottom: 10px;"><em>You now need to generate a new password, and the file is complete.</em></p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">&nbsp;</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">You can now copy the&nbsp;<u>newwildcardcert.pfx</u>&nbsp;file to the server \conf folder "C:\Adobe\Adobe LiveCycle ES3\jboss\server\lc_turnkey\conf".</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">Now we need to navigate to the&nbsp;<u>server.xml</u>&nbsp;found at "C:\Adobe\Adobe LiveCycle ES3\jboss\server\lc_turnkey\deploy\jbossweb.sar" and open the&nbsp;<u>server.xml</u>&nbsp;file in Notepad. We can then modify the SSL connector with the following:</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">&lt;!-- SSL/TLS Connector configuration using the admin devl guide keystore --&gt;</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;Connector protocol="HTTP/1.1" SSLEnabled="true"</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; port="443" address="${jboss.bind.address}" URIEncoding="UTF-8"</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; scheme="https" secure="true" clientAuth="false"</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; sslProtocol = "TLS"</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;"><span style="color: rgb(0, 0, 0);"><strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;keystoreFile="${jboss.server.home.dir}/conf/newwildcardcert.pfx"</strong></span></p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;"><span style="color: rgb(0, 0, 0);"><strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; keystorePass="<em>password</em>"</strong></span></p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;"><span style="color: rgb(0, 0, 0);"><strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; keystoreType="PKCS12"</strong></span>&nbsp; /&gt;</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">&nbsp;</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">Save the file and give the JBoss server a restart. Keep an eye on the log, and verify that everything deploys correctly.</p><h1 id="InstallingwildcardandintermediateSSLcertificatesonJBoss-Conclusion" style="line-height: normal; font-weight: bold; padding-bottom: 2px; font-size: 1.8em; margin-top: 2em; margin-bottom: 0.5em; color: rgb(0, 0, 0); border-bottom-color: rgb(145, 150, 153); border-bottom-width: 1px; border-bottom-style: solid;">Conclusion</h1><p style="font-size: 13px; background-image: none; margin-bottom: 10px;">After everything is done, we can verify all of our hard work with this handy&nbsp;<a href="http://www.sslshopper.com/ssl-checker.html" class="external-link" rel="nofollow" style="color: rgb(0, 109, 175); outline: none;">SSL Verifier</a>.</p><p style="font-size: 13px; background-image: none; margin-bottom: 10px;"><strong>Sources:</strong></p><ul style="margin-top: 1em; margin-bottom: 1em; margin-left: 0px; padding-left: 3em; font-size: 13px;"><li style="font-size: 10pt; line-height: 13pt;"><em style="margin-top: 0px;">Certificate</em><em>&nbsp;conversion:&nbsp;<a href="http://stackoverflow.com/questions/6654543/how-to-create-pfx-with-my-chain-of-certificates" class="external-link" rel="nofollow" style="color: rgb(0, 109, 175); outline: none;">http://stackoverflow.com/questions/6654543/how-to-create-pfx-with-my-chain-of-certificates</a></em></li><li style="font-size: 10pt; line-height: 13pt;"><em style="margin-top: 0px;">Certificate chain creation&nbsp;:&nbsp;<a href="http://support.godaddy.com/help/article/5239/generating-a-csr-and-installing-an-ssl-certificate-in-tomcat-4x5x6x" class="external-link" rel="nofollow" style="color: rgb(0, 109, 175); outline: none;">http://support.godaddy.com/help/article/5239/generating-a-csr-and-installing-an-ssl-certificate-in-tomcat-4x5x6x</a></em></li><li style="font-size: 10pt; line-height: 13pt;"><em style="margin-top: 0px;">Installing PFX on JBoss&nbsp;:&nbsp;<a href="https://www.globalsign.com/support/install/install_pfx_jboss.php" class="external-link" rel="nofollow" style="color: rgb(0, 109, 175); outline: none;">https://www.globalsign.com/support/install/install_pfx_jboss.php</a></em></li></ul><p></p> ]]>
        
    </content>
</entry>

<entry>
    <title>Important Adobe anouncement: Upcoming Revocation of Adobe code signing certificate</title>
    <link rel="alternate" type="text/html" href="http://blogs.4point.com/support/2012/09/important-adobe-anouncement-upcoming-revocation-of-adobe-code-signing-certificate.html" />
    <id>tag:blogs.4point.com,2012:/support//43.229</id>

    <published>2012-09-27T22:44:34Z</published>
    <updated>2012-09-27T23:11:07Z</updated>

    <summary>Adobe has made an important announcement on what appears to be the misuse of an Adobe code signing certificate. Adobe plans to revoke the certificate on October 4 for all software code signed after July 10, 2012. Adobe is in...</summary>
    <author>
        <name>William Clement</name>
        
    </author>
    
    
    <content type="html" xml:lang="en" xml:base="http://blogs.4point.com/support/">
        <![CDATA[<p>Adobe has made an important announcement on what appears to be the misuse of an Adobe code signing certificate. Adobe plans to revoke the certificate on October 4 for all software code signed after July 10, 2012. Adobe is in the process of issuing updates signed using a new digital certificate for all affected products.</p>
<p>This revocation does not impact LiveCycle, but the following links contain details and answers to common&nbsp;questions:&nbsp;</p>
<p><a href="http://blogs.adobe.com/conversations/2012/09/adobe-to-revoke-code-signing-certificate.html">http://blogs.adobe.com/conversations/2012/09/adobe-to-revoke-code-signing-certificate.html</a></p>
<p><a href="http://blogs.adobe.com/livecycle/2012/09/livecycle-and-adobe-code-signing-certificate-revocation-announcement.html">http://blogs.adobe.com/livecycle/2012/09/livecycle-and-adobe-code-signing-certificate-revocation-announcement.html</a></p>
<p><a href="http://helpx.adobe.com/x-productkb/global/certificate-updates.html">http://helpx.adobe.com/x-productkb/global/certificate-updates.html</a></p>
<p>&nbsp;</p>
<p>The Security Advisory and details on revoked certificates can be found here:</p>
<p><a href="http://www.adobe.com/support/security/advisories/apsa12-01.html">http://www.adobe.com/support/security/advisories/apsa12-01.html</a></p>]]>
        
    </content>
</entry>

<entry>
    <title>Adobe Reader 10.2 on Mobile and Adobe Reader/Acrobat 10.1.3 on PC/Mac</title>
    <link rel="alternate" type="text/html" href="http://blogs.4point.com/support/2012/04/adobe-reader-102-on-mobile-and-adobe-readeracrobat-1013-on-pcmac.html" />
    <id>tag:blogs.4point.com,2012:/support//43.228</id>

    <published>2012-04-20T13:16:26Z</published>
    <updated>2012-04-23T13:01:28Z</updated>

    <summary><![CDATA[A new version of Adobe Reader for Mobile (10.2) was released on April 10, 2012 that contains a some new functionality on mobile platforms.&nbsp; &nbsp; The following links provides detailed information about it: &nbsp; http://blogs.adobe.com/readermobile/ &nbsp; http://blogs.adobe.com/adobereader/2012/04/adobe-reader-and-acrobat-x-10-1-3-and-9-5-1.html...]]></summary>
    <author>
        <name>Derek Duclos</name>
        
    </author>
    
        <category term="LiveCycle" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="1013" label="10.1.3" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="acrobat" label="Acrobat" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="adobe" label="Adobe" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="mac" label="mac" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="mobile" label="mobile" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="pc" label="pc" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="reader" label="Reader" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blogs.4point.com/support/">
        <![CDATA[<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><font color="#000000" size="3" face="Calibri">A new version of Adobe Reader for Mobile (10.2) was released on April 10, 2012 that contains a some new </font><font color="#000000" size="3" face="Calibri">functionality on mobile platforms.&nbsp; </font></p>
<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><font color="#000000" size="3" face="Calibri"></font>&nbsp;</p>
<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><font color="#000000" size="3" face="Calibri">The following links provides detailed information about it:</font></p>
<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><font color="#000000" size="3" face="Calibri"></font>&nbsp;</p>
<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><font color="#000000" size="3" face="Calibri"><a href="http://blogs.adobe.com/readermobile/" class="">http://blogs.adobe.com/readermobile/</a></font></p>
<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><font color="#000000" size="3" face="Calibri"></font>&nbsp;</p>
<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><font color="#000000" size="3" face="Calibri"><a href="http://blogs.adobe.com/adobereader/2012/04/adobe-reader-and-acrobat-x-10-1-3-and-9-5-1.html" class="">http://blogs.adobe.com/adobereader/2012/04/adobe-reader-and-acrobat-x-10-1-3-and-9-5-1.html</a></font></p>
<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><o:p><font color="#000000" size="3" face="Calibri"></font></o:p></p>]]>
        
    </content>
</entry>

<entry>
    <title>Minimum Permissions for LiveCycle Launchpad Users</title>
    <link rel="alternate" type="text/html" href="http://blogs.4point.com/support/2012/04/minimum-permissions-for-livecycle-launchpad-users.html" />
    <id>tag:blogs.4point.com,2012:/support//43.227</id>

    <published>2012-04-20T12:56:08Z</published>
    <updated>2012-04-23T13:01:06Z</updated>

    <summary><![CDATA[Some extra permissions are required in order for a LiveCycle Launchpad user to successfully log in and use it.&nbsp;&nbsp;&nbsp; Depending on what you will be using in Launchpad, here are the permissions required: •&nbsp;Application Administrator •&nbsp;Services User •&nbsp;Document Upload Application...]]></summary>
    <author>
        <name>Derek Duclos</name>
        
    </author>
    
        <category term="LiveCycle" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="launchpad" label="Launchpad" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="livecycle" label="LiveCycle" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="login" label="Login" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="pdfgenerator" label="PDF Generator" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="permissions" label="permissions" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="rightsmanagment" label="Rights Managment" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blogs.4point.com/support/">
        <![CDATA[<p>Some extra permissions are required in order for a LiveCycle Launchpad user to successfully log in and use it.&nbsp;&nbsp;&nbsp; </p>
<p><br>Depending on what you will be using in Launchpad, here are the permissions required:</p>
<p>•&nbsp;Application Administrator <br>•&nbsp;Services User <br>•&nbsp;Document Upload Application User </p>
<p>&nbsp;</p>
<p>3 more roles required, based on usage:</p>
<p>•&nbsp;PDFG user <br>•&nbsp;LiveCycle Rights Management End User <br>•&nbsp;LiveCycle Rights Management Policy Set Administrator. </p>]]>
        
    </content>
</entry>

<entry>
    <title>The Future of LiveCycle</title>
    <link rel="alternate" type="text/html" href="http://blogs.4point.com/support/2012/01/the-future-of-livecycle.html" />
    <id>tag:blogs.4point.com,2012:/support//43.226</id>

    <published>2012-01-23T13:35:42Z</published>
    <updated>2012-01-25T19:24:12Z</updated>

    <summary><![CDATA[Adobe has posted the following blog regarding the future of LiveCycle. It indicates a promising future for the product: http://blogs.adobe.com/ADEP/2012/01/the-future-of-livecycle.html &nbsp; &nbsp; &nbsp;...]]></summary>
    <author>
        <name>Derek Duclos</name>
        
    </author>
    
        <category term="LiveCycle" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="livecycle" label="LiveCycle" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blogs.4point.com/support/">
        <![CDATA[<p>Adobe has posted the following blog regarding the future of LiveCycle. It indicates a promising future for the product:</p>
<p><a href="http://blogs.adobe.com/ADEP/2012/01/the-future-of-livecycle.html" class="">http://blogs.adobe.com/ADEP/2012/01/the-future-of-livecycle.html</a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>]]>
        
    </content>
</entry>

<entry>
    <title>Header subform appearing on previous page</title>
    <link rel="alternate" type="text/html" href="http://blogs.4point.com/support/2011/11/header-subform-appearing-on-previous-page.html" />
    <id>tag:blogs.4point.com,2011:/support//43.225</id>

    <published>2011-11-25T20:34:18Z</published>
    <updated>2011-11-25T20:57:47Z</updated>

    <summary> Normal 0 false false false EN-CA X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:&quot;Table Normal&quot;; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:&quot;&quot;; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:&quot;Times New Roman&quot;;...</summary>
    <author>
        <name>Dan Brouillette</name>
        
    </author>
    
        <category term="LiveCycle" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="livecycledesignerheadersubformformxdp" label="Livecycle Designer header subform form xdp" scheme="http://www.sixapart.com/ns/types#tag" />
    
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<p class="MsoNormal"><span style="mso-bidi-font-family:Calibri;mso-bidi-theme-font:
minor-latin">Depending on your renderer version you might run into an issue
where a page header is being bumped back to the bottom of the previous page.
This is a known issue with version 2.6 of the XFA specification which was fixed
in version 2.7. The tricky part is there's no Target Version for version 2.7. If
you aren't familiar with Target Version, click on File then open Form Properties
and check the Defaults tab.</span></p>

<p class="MsoNormal"><span style="mso-bidi-font-family:Calibri;mso-bidi-theme-font:
minor-latin">The easiest solution is simply setting your Target Version to
Acro/Reader 9.0 (which uses XFA version 2.8), but this will cause problems for
people still running Reader 8.</span></p>

<p class="MsoNormal"><span style="mso-bidi-font-family:Calibri;mso-bidi-theme-font:
minor-latin">We did some digging and found an easy way to trick the form into
using XFA 2.7 to render the form. Open the XML view of the document and find
the following line: </span></p>

<p class="MsoNormal"><span style="mso-bidi-font-family:Calibri;mso-bidi-theme-font:
minor-latin;color:blue">&lt;?originalXFAVersion <a href="http://www.xfa.org/schema/xfa-template/2.6/">http://www.xfa.org/schema/xfa-template/2.6/</a>?&gt;</span></p>

<p class="MsoNormal"><span style="mso-bidi-font-family:Calibri;mso-bidi-theme-font:
minor-latin">And change it to this:</span></p>

<p class="MsoNormal"><span style="mso-bidi-font-family:Calibri;mso-bidi-theme-font:
minor-latin;color:blue">&lt;?originalXFAVersion
http://www.xfa.org/schema/xfa-template/2.6/ v2.7-layout:0?&gt;</span></p>

<p class="MsoNormal"><span style="mso-bidi-font-family:Calibri;mso-bidi-theme-font:
minor-latin">After that you'll want to make sure Keep With is set to Next in
the headers pagination settings. </span></p>

 ]]>
        
    </content>
</entry>

<entry>
    <title>Microsoft Office Rights Management plugin</title>
    <link rel="alternate" type="text/html" href="http://blogs.4point.com/support/2011/11/microsoft-office-rights-management-plugin.html" />
    <id>tag:blogs.4point.com,2011:/support//43.224</id>

    <published>2011-11-25T20:33:10Z</published>
    <updated>2011-11-25T20:57:30Z</updated>

    <summary> Normal 0 false false false EN-CA X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:&quot;Table Normal&quot;; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:&quot;&quot;; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:&quot;Times New Roman&quot;;...</summary>
    <author>
        <name>Dan Brouillette</name>
        
    </author>
    
        <category term="LiveCycle" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="officerightsmanagementplugin" label="Office Rights Management plugin" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blogs.4point.com/support/">
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<p class="MsoNormal">If you're currently having difficulties running Office after
installing the Rights Management plugin there's a very good chance you also
have the Microsoft Office Live plugin installed as well. </p>

<p class="MsoNormal">These two plugins simply do not work together and you'll
need to remove one of them until either Microsoft or Adobe fix the conflict.</p>

 ]]>
        
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<entry>
    <title>Rich text formatting lost when bound to a floating field</title>
    <link rel="alternate" type="text/html" href="http://blogs.4point.com/support/2011/11/rich-text-formatting-lost-when-bound-to-a-floating-field.html" />
    <id>tag:blogs.4point.com,2011:/support//43.223</id>

    <published>2011-11-25T20:30:39Z</published>
    <updated>2011-11-25T20:58:11Z</updated>

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    <author>
        <name>Dan Brouillette</name>
        
    </author>
    
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  <w:LsdException Locked="false" Priority="61" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light List"/>
  <w:LsdException Locked="false" Priority="62" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Grid"/>
  <w:LsdException Locked="false" Priority="63" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 1"/>
  <w:LsdException Locked="false" Priority="64" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 2"/>
  <w:LsdException Locked="false" Priority="65" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 1"/>
  <w:LsdException Locked="false" Priority="66" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 2"/>
  <w:LsdException Locked="false" Priority="67" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 1"/>
  <w:LsdException Locked="false" Priority="68" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 2"/>
  <w:LsdException Locked="false" Priority="69" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 3"/>
  <w:LsdException Locked="false" Priority="70" SemiHidden="false"
   UnhideWhenUsed="false" Name="Dark List"/>
  <w:LsdException Locked="false" Priority="71" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Shading"/>
  <w:LsdException Locked="false" Priority="72" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful List"/>
  <w:LsdException Locked="false" Priority="73" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Grid"/>
  <w:LsdException Locked="false" Priority="60" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Shading Accent 1"/>
  <w:LsdException Locked="false" Priority="61" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light List Accent 1"/>
  <w:LsdException Locked="false" Priority="62" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Grid Accent 1"/>
  <w:LsdException Locked="false" Priority="63" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/>
  <w:LsdException Locked="false" Priority="64" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/>
  <w:LsdException Locked="false" Priority="65" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/>
  <w:LsdException Locked="false" UnhideWhenUsed="false" Name="Revision"/>
  <w:LsdException Locked="false" Priority="34" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/>
  <w:LsdException Locked="false" Priority="29" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Quote"/>
  <w:LsdException Locked="false" Priority="30" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/>
  <w:LsdException Locked="false" Priority="66" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/>
  <w:LsdException Locked="false" Priority="67" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/>
  <w:LsdException Locked="false" Priority="68" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/>
  <w:LsdException Locked="false" Priority="69" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/>
  <w:LsdException Locked="false" Priority="70" SemiHidden="false"
   UnhideWhenUsed="false" Name="Dark List Accent 1"/>
  <w:LsdException Locked="false" Priority="71" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/>
  <w:LsdException Locked="false" Priority="72" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful List Accent 1"/>
  <w:LsdException Locked="false" Priority="73" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/>
  <w:LsdException Locked="false" Priority="60" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Shading Accent 2"/>
  <w:LsdException Locked="false" Priority="61" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light List Accent 2"/>
  <w:LsdException Locked="false" Priority="62" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Grid Accent 2"/>
  <w:LsdException Locked="false" Priority="63" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/>
  <w:LsdException Locked="false" Priority="64" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/>
  <w:LsdException Locked="false" Priority="65" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/>
  <w:LsdException Locked="false" Priority="66" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/>
  <w:LsdException Locked="false" Priority="67" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/>
  <w:LsdException Locked="false" Priority="68" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/>
  <w:LsdException Locked="false" Priority="69" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/>
  <w:LsdException Locked="false" Priority="70" SemiHidden="false"
   UnhideWhenUsed="false" Name="Dark List Accent 2"/>
  <w:LsdException Locked="false" Priority="71" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/>
  <w:LsdException Locked="false" Priority="72" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful List Accent 2"/>
  <w:LsdException Locked="false" Priority="73" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/>
  <w:LsdException Locked="false" Priority="60" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Shading Accent 3"/>
  <w:LsdException Locked="false" Priority="61" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light List Accent 3"/>
  <w:LsdException Locked="false" Priority="62" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Grid Accent 3"/>
  <w:LsdException Locked="false" Priority="63" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/>
  <w:LsdException Locked="false" Priority="64" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/>
  <w:LsdException Locked="false" Priority="65" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/>
  <w:LsdException Locked="false" Priority="66" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/>
  <w:LsdException Locked="false" Priority="67" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/>
  <w:LsdException Locked="false" Priority="68" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/>
  <w:LsdException Locked="false" Priority="69" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/>
  <w:LsdException Locked="false" Priority="70" SemiHidden="false"
   UnhideWhenUsed="false" Name="Dark List Accent 3"/>
  <w:LsdException Locked="false" Priority="71" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/>
  <w:LsdException Locked="false" Priority="72" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful List Accent 3"/>
  <w:LsdException Locked="false" Priority="73" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/>
  <w:LsdException Locked="false" Priority="60" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Shading Accent 4"/>
  <w:LsdException Locked="false" Priority="61" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light List Accent 4"/>
  <w:LsdException Locked="false" Priority="62" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Grid Accent 4"/>
  <w:LsdException Locked="false" Priority="63" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/>
  <w:LsdException Locked="false" Priority="64" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/>
  <w:LsdException Locked="false" Priority="65" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/>
  <w:LsdException Locked="false" Priority="66" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/>
  <w:LsdException Locked="false" Priority="67" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/>
  <w:LsdException Locked="false" Priority="68" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/>
  <w:LsdException Locked="false" Priority="69" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/>
  <w:LsdException Locked="false" Priority="70" SemiHidden="false"
   UnhideWhenUsed="false" Name="Dark List Accent 4"/>
  <w:LsdException Locked="false" Priority="71" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/>
  <w:LsdException Locked="false" Priority="72" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful List Accent 4"/>
  <w:LsdException Locked="false" Priority="73" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/>
  <w:LsdException Locked="false" Priority="60" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Shading Accent 5"/>
  <w:LsdException Locked="false" Priority="61" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light List Accent 5"/>
  <w:LsdException Locked="false" Priority="62" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Grid Accent 5"/>
  <w:LsdException Locked="false" Priority="63" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/>
  <w:LsdException Locked="false" Priority="64" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/>
  <w:LsdException Locked="false" Priority="65" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/>
  <w:LsdException Locked="false" Priority="66" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/>
  <w:LsdException Locked="false" Priority="67" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/>
  <w:LsdException Locked="false" Priority="68" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/>
  <w:LsdException Locked="false" Priority="69" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/>
  <w:LsdException Locked="false" Priority="70" SemiHidden="false"
   UnhideWhenUsed="false" Name="Dark List Accent 5"/>
  <w:LsdException Locked="false" Priority="71" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/>
  <w:LsdException Locked="false" Priority="72" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful List Accent 5"/>
  <w:LsdException Locked="false" Priority="73" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/>
  <w:LsdException Locked="false" Priority="60" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Shading Accent 6"/>
  <w:LsdException Locked="false" Priority="61" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light List Accent 6"/>
  <w:LsdException Locked="false" Priority="62" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Grid Accent 6"/>
  <w:LsdException Locked="false" Priority="63" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/>
  <w:LsdException Locked="false" Priority="64" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/>
  <w:LsdException Locked="false" Priority="65" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/>
  <w:LsdException Locked="false" Priority="66" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/>
  <w:LsdException Locked="false" Priority="67" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/>
  <w:LsdException Locked="false" Priority="68" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/>
  <w:LsdException Locked="false" Priority="69" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/>
  <w:LsdException Locked="false" Priority="70" SemiHidden="false"
   UnhideWhenUsed="false" Name="Dark List Accent 6"/>
  <w:LsdException Locked="false" Priority="71" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/>
  <w:LsdException Locked="false" Priority="72" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful List Accent 6"/>
  <w:LsdException Locked="false" Priority="73" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/>
  <w:LsdException Locked="false" Priority="19" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/>
  <w:LsdException Locked="false" Priority="21" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/>
  <w:LsdException Locked="false" Priority="31" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/>
  <w:LsdException Locked="false" Priority="32" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/>
  <w:LsdException Locked="false" Priority="33" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Book Title"/>
  <w:LsdException Locked="false" Priority="37" Name="Bibliography"/>
  <w:LsdException Locked="false" Priority="39" QFormat="true" Name="TOC Heading"/>
 </w:LatentStyles>
</xml><![endif]--><!--[if gte mso 10]>
<style>
 /* Style Definitions */
 table.MsoNormalTable
	{mso-style-name:"Table Normal";
	mso-tstyle-rowband-size:0;
	mso-tstyle-colband-size:0;
	mso-style-noshow:yes;
	mso-style-priority:99;
	mso-style-parent:"";
	mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
	mso-para-margin-top:0cm;
	mso-para-margin-right:0cm;
	mso-para-margin-bottom:10.0pt;
	mso-para-margin-left:0cm;
	line-height:115%;
	mso-pagination:widow-orphan;
	font-size:11.0pt;
	font-family:"Calibri","sans-serif";
	mso-ascii-font-family:Calibri;
	mso-ascii-theme-font:minor-latin;
	mso-hansi-font-family:Calibri;
	mso-hansi-theme-font:minor-latin;
	mso-bidi-font-family:"Times New Roman";
	mso-bidi-theme-font:minor-bidi;
	mso-fareast-language:EN-US;}
</style>
<![endif]-->

<p class="MsoNormal">We recently encountered an issue when merging XML data into
a form. <span style="mso-spacerun:yes">&nbsp;</span>Specifically, rich text was
being properly displayed in the form fields, but we noticed that any floating
fields placed in those text fields displayed their value in plain text.</p>

<p class="MsoNormal">This can be resolved by manually changing the embedMode tag in
the forms XML. Click on the object containing the floating field then open the
XML Source view. Inside the object you'll be looking for this:</p><!--[if gte mso 9]><xml>
 <o:OfficeDocumentSettings>
  <o:AllowPNG/>
 </o:OfficeDocumentSettings>
</xml><![endif]--><!--[if gte mso 9]><xml>
 <w:WordDocument>
  <w:View>Normal</w:View>
  <w:Zoom>0</w:Zoom>
  <w:TrackMoves/>
  <w:TrackFormatting/>
  <w:PunctuationKerning/>
  <w:ValidateAgainstSchemas/>
  <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
  <w:IgnoreMixedContent>false</w:IgnoreMixedContent>
  <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
  <w:DoNotPromoteQF/>
  <w:LidThemeOther>EN-CA</w:LidThemeOther>
  <w:LidThemeAsian>X-NONE</w:LidThemeAsian>
  <w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
  <w:Compatibility>
   <w:BreakWrappedTables/>
   <w:SnapToGridInCell/>
   <w:WrapTextWithPunct/>
   <w:UseAsianBreakRules/>
   <w:DontGrowAutofit/>
   <w:SplitPgBreakAndParaMark/>
   <w:EnableOpenTypeKerning/>
   <w:DontFlipMirrorIndents/>
   <w:OverrideTableStyleHps/>
  </w:Compatibility>
  <m:mathPr>
   <m:mathFont m:val="Cambria Math"/>
   <m:brkBin m:val="before"/>
   <m:brkBinSub m:val="&#45;-"/>
   <m:smallFrac m:val="off"/>
   <m:dispDef/>
   <m:lMargin m:val="0"/>
   <m:rMargin m:val="0"/>
   <m:defJc m:val="centerGroup"/>
   <m:wrapIndent m:val="1440"/>
   <m:intLim m:val="subSup"/>
   <m:naryLim m:val="undOvr"/>
  </m:mathPr></w:WordDocument>
</xml><![endif]--><!--[if gte mso 9]><xml>
 <w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="true"
  DefSemiHidden="true" DefQFormat="false" DefPriority="99"
  LatentStyleCount="267">
  <w:LsdException Locked="false" Priority="0" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Normal"/>
  <w:LsdException Locked="false" Priority="9" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="heading 1"/>
  <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 2"/>
  <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 3"/>
  <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 4"/>
  <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 5"/>
  <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 6"/>
  <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 7"/>
  <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 8"/>
  <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 9"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 1"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 2"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 3"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 4"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 5"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 6"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 7"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 8"/>
  <w:LsdException Locked="false" Priority="39" Name="toc 9"/>
  <w:LsdException Locked="false" Priority="35" QFormat="true" Name="caption"/>
  <w:LsdException Locked="false" Priority="10" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Title"/>
  <w:LsdException Locked="false" Priority="1" Name="Default Paragraph Font"/>
  <w:LsdException Locked="false" Priority="11" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/>
  <w:LsdException Locked="false" Priority="22" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Strong"/>
  <w:LsdException Locked="false" Priority="20" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/>
  <w:LsdException Locked="false" Priority="59" SemiHidden="false"
   UnhideWhenUsed="false" Name="Table Grid"/>
  <w:LsdException Locked="false" UnhideWhenUsed="false" Name="Placeholder Text"/>
  <w:LsdException Locked="false" Priority="1" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/>
  <w:LsdException Locked="false" Priority="60" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Shading"/>
  <w:LsdException Locked="false" Priority="61" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light List"/>
  <w:LsdException Locked="false" Priority="62" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Grid"/>
  <w:LsdException Locked="false" Priority="63" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 1"/>
  <w:LsdException Locked="false" Priority="64" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 2"/>
  <w:LsdException Locked="false" Priority="65" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 1"/>
  <w:LsdException Locked="false" Priority="66" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 2"/>
  <w:LsdException Locked="false" Priority="67" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 1"/>
  <w:LsdException Locked="false" Priority="68" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 2"/>
  <w:LsdException Locked="false" Priority="69" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 3"/>
  <w:LsdException Locked="false" Priority="70" SemiHidden="false"
   UnhideWhenUsed="false" Name="Dark List"/>
  <w:LsdException Locked="false" Priority="71" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Shading"/>
  <w:LsdException Locked="false" Priority="72" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful List"/>
  <w:LsdException Locked="false" Priority="73" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Grid"/>
  <w:LsdException Locked="false" Priority="60" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Shading Accent 1"/>
  <w:LsdException Locked="false" Priority="61" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light List Accent 1"/>
  <w:LsdException Locked="false" Priority="62" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Grid Accent 1"/>
  <w:LsdException Locked="false" Priority="63" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/>
  <w:LsdException Locked="false" Priority="64" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/>
  <w:LsdException Locked="false" Priority="65" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/>
  <w:LsdException Locked="false" UnhideWhenUsed="false" Name="Revision"/>
  <w:LsdException Locked="false" Priority="34" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/>
  <w:LsdException Locked="false" Priority="29" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Quote"/>
  <w:LsdException Locked="false" Priority="30" SemiHidden="false"
   UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/>
  <w:LsdException Locked="false" Priority="66" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/>
  <w:LsdException Locked="false" Priority="67" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/>
  <w:LsdException Locked="false" Priority="68" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/>
  <w:LsdException Locked="false" Priority="69" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/>
  <w:LsdException Locked="false" Priority="70" SemiHidden="false"
   UnhideWhenUsed="false" Name="Dark List Accent 1"/>
  <w:LsdException Locked="false" Priority="71" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/>
  <w:LsdException Locked="false" Priority="72" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful List Accent 1"/>
  <w:LsdException Locked="false" Priority="73" SemiHidden="false"
   UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/>
  <w:LsdException Locked="false" Priority="60" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Shading Accent 2"/>
  <w:LsdException Locked="false" Priority="61" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light List Accent 2"/>
  <w:LsdException Locked="false" Priority="62" SemiHidden="false"
   UnhideWhenUsed="false" Name="Light Grid Accent 2"/>
  <w:LsdException Locked="false" Priority="63" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/>
  <w:LsdException Locked="false" Priority="64" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/>
  <w:LsdException Locked="false" Priority="65" SemiHidden="false"
   UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/>
  <w:LsdException Locked="false" Priority="66" SemiHidden="false"
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<p class="MsoNormal"><span style="mso-ascii-font-family:Calibri;mso-hansi-font-family:
Calibri;mso-bidi-font-family:Calibri">We recently encountered an issue when
merging XML data into a form. <span style="mso-spacerun:yes">&nbsp;</span>Specifically, rich text was being properly
displayed in the form fields, but we noticed that any floating fields placed in
those text fields displayed their value in plain text.</span></p>

<p class="MsoNormal"><span style="mso-ascii-font-family:Calibri;mso-hansi-font-family:
Calibri;mso-bidi-font-family:Calibri">This can be resolved by manually changing
the embedMode tag in the forms XML. Click on the object containing the floating
field then open the XML Source view. Inside the object you'll be looking for
this:</span></p>

<p class="MsoNormal"><span style="mso-ascii-font-family:Calibri;mso-hansi-font-family:
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<p class="MsoNormal"><span style="mso-ascii-font-family:Calibri;mso-hansi-font-family:
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<p class="MsoNormal"><span style="mso-ascii-font-family:Calibri;mso-hansi-font-family:
Calibri;mso-bidi-font-family:Calibri">As always, if you run into any problems
be sure to give us a call!</span></p>

]]>
        <![CDATA[<br />]]>
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<entry>
    <title>Custom tabbing on large forms</title>
    <link rel="alternate" type="text/html" href="http://blogs.4point.com/support/2011/09/troubles-with-tabbing-order.html" />
    <id>tag:blogs.4point.com,2011:/support//43.220</id>

    <published>2011-09-21T22:35:28Z</published>
    <updated>2011-09-21T22:58:10Z</updated>

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    <author>
        <name>Dan Brouillette</name>
        
    </author>
    
    
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mso-fareast-font-family:&quot;Times New Roman&quot;;mso-fareast-language:EN-CA">A common
issue when designing large forms is getting the Custom Tab Order tool to behave
properly. There comes a point where it becomes completely unusable.</span></p>

<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
line-height:normal"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-fareast-language:EN-CA">My
recommended workaround is to redesign the form for use with Automatic Tabbing. Take
the following example:</span></p>

<span class="mt-enclosure mt-enclosure-image" style="display: inline;"><a href="http://blogs.4point.com/support/support/1.jpg">View image</a></span><br /><br />

<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
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mso-fareast-font-family:&quot;Times New Roman&quot;;mso-fareast-language:EN-CA">Automatic
tabbing always goes top/down, left/right. So in order to get the tabbing to
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own subforms:</span></p><span class="mt-enclosure mt-enclosure-image" style="display: inline;"><a href="http://blogs.4point.com/support/support/2.jpg">View image</a></span><br /><br /><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-fareast-language:EN-CA">When the
Automatic tabbing system encounters a subform it will resolve all items in that
subform before continuing.</span><br /><br />

<p class="MsoNormal" style="line-height: normal;"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-fareast-language:EN-CA">Now this
works for most forms, but what if you wanted the tabbing to go from Client1 to Client3?
The answer is more subforms ! Selecting the subforms for Client1 and Client3 I wrap
them both into yet another subform, I then wrap Client2 and Client4 into their
own subform. The result is this:</span></p><span class="mt-enclosure mt-enclosure-image" style="display: inline;"><a href="http://blogs.4point.com/support/support/3.jpg">View image</a></span><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-fareast-language:EN-CA"><br /><br />If you've done all this and you
notice your tabbing is still acting oddly, the most common pitfall is accidently
wrapping a cosmetic item (line, rectangle, etc) into one of your field
subforms. This can be resolved by placing any cosmetic items into their own
subform.</span><br /><br />If you have any questions be sure to give us a call or drop us an e-mail !<br />]]>
        <![CDATA[<br />]]>
    </content>
</entry>

<entry>
    <title>Multi-threaded conversions with PDF Generator ES2</title>
    <link rel="alternate" type="text/html" href="http://blogs.4point.com/support/2011/09/multi-threaded-conversions-with-pdf-generator-es2.html" />
    <id>tag:blogs.4point.com,2011:/support//43.219</id>

    <published>2011-09-21T22:31:35Z</published>
    <updated>2011-09-21T22:35:18Z</updated>

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    <author>
        <name>Dan Brouillette</name>
        
    </author>
    
    <category term="multithreadedlivecyclees2pdfgenerator" label="Multi threaded livecycle ES2 PDF Generator" scheme="http://www.sixapart.com/ns/types#tag" />
    
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mso-fareast-font-family:&quot;Times New Roman&quot;;mso-fareast-language:EN-CA"><span style="mso-spacerun:yes">&nbsp;</span>We've dealt with a variety of issues relating
to multi-threaded conversions and the root cause always seems to be the same:
the users were added through the configuration manager. A bug has been logged
with Adobe, so this should be gone by the time ADEP releases later this year. </span></p>

<p class="MsoNormal" style="line-height: normal;"><span style="font-size: 10pt; font-family: &quot;Tahoma&quot;,&quot;sans-serif&quot;;">In the
meantime we have a simple workaround: add your users through the adminUI instead (<a href="http://help.adobe.com/en_US/livecycle/9.0/adminHelp/admin.htm?content=000159.html">http://help.adobe.com/en_US/livecycle/9.0/adminHelp/admin.htm?content=000159.html</a>)</span></p>]]>
        
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<entry>
    <title>Reader e-mail submit not working with Outlook 2010 64bit</title>
    <link rel="alternate" type="text/html" href="http://blogs.4point.com/support/2011/09/reader-e-mail-submit-not-working-with-outlook-2010-64bit.html" />
    <id>tag:blogs.4point.com,2011:/support//43.218</id>

    <published>2011-09-21T22:22:37Z</published>
    <updated>2011-09-21T22:31:18Z</updated>

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    <author>
        <name>Dan Brouillette</name>
        
    </author>
    
    <category term="outlook64bit64bitreadermapi" label="Outlook 64bit 64 bit Reader MAPI" scheme="http://www.sixapart.com/ns/types#tag" />
    
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
line-height:normal"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-fareast-language:EN-CA">We've
received a few reports of Reader not being able to submit e-mail requests to
the new Outlook2010 64bit. We did some research and found that this is a known
with Microsoft that is affecting any application that makes 32bit MAPI requests
to the suite.</span></p>

<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
line-height:normal"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-fareast-language:EN-CA">There is
no word on a fix yet, but we do have a workaround you can use in the meantime. It
tricks Outlook into using the 32bit MAPI driver already included with the
software:</span><span style="font-size:12.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-fareast-language:EN-CA"></span></p>

<ol start="1" type="1"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
     line-height:normal;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
     &quot;Times New Roman&quot;;mso-fareast-language:EN-CA">Browse to
     [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail]</span><span style="font-size:
     12.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;
     mso-fareast-language:EN-CA"> </span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
     line-height:normal;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
     &quot;Times New Roman&quot;;mso-fareast-language:EN-CA">Create a new key called
     Outlook64Bridge</span><span style="font-size:12.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;
     mso-fareast-font-family:&quot;Times New Roman&quot;;mso-fareast-language:EN-CA"> </span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
     line-height:normal;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
     &quot;Times New Roman&quot;;mso-fareast-language:EN-CA">Right-click Outlook64Bridge
     and create two keys under it: DLLPath and DLLPathEx</span><span style="font-size:12.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
     &quot;Times New Roman&quot;;mso-fareast-language:EN-CA"> </span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
     line-height:normal;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
     &quot;Times New Roman&quot;;mso-fareast-language:EN-CA">Find the 32 bit version of
     the file MAPI32.dll and assign the whole qualified pathname to each key,
     mine were: <br />
     HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook64Bridge\DLLPath -
     "D:\WINDOWS\system32\mapi32.dll"<br />
     HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook64Bridge\DLLPathEx -
     "D:\WINDOWS\system32\mapi32.dll"</span><span style="font-size:
     12.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;
     mso-fareast-language:EN-CA"> </span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
     line-height:normal;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
     &quot;Times New Roman&quot;;mso-fareast-language:EN-CA">Lastly, return to
     [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail] and change the (Default) value
     to "Outlook64Bridge" (this sets the default mail client). </span><span style="font-size:12.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
     &quot;Times New Roman&quot;;mso-fareast-language:EN-CA"></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
     line-height:normal;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
     &quot;Times New Roman&quot;;mso-fareast-language:EN-CA">Reboot and you're done!</span><span style="font-size:12.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
     &quot;Times New Roman&quot;;mso-fareast-language:EN-CA"></span></li></ol>

As always, if you have any questions or need help be sure to give us a call or drop us an e-mail !<br /> ]]>
        
    </content>
</entry>

<entry>
    <title>New Name for Adobe LiveCycle Enterprise Software and CRX</title>
    <link rel="alternate" type="text/html" href="http://blogs.4point.com/support/2011/06/new-name-for-livecycle-enterprise-software-and-crx.html" />
    <id>tag:blogs.4point.com,2011:/support//43.215</id>

    <published>2011-06-22T15:15:36Z</published>
    <updated>2011-06-22T15:38:30Z</updated>

    <summary><![CDATA[Adobe LiveCycle and CRX's name will be changed to Adobe Digital Enterprise Platform for the next release of the product.&nbsp; More here: http://www.adobe.com/solutions/customer-experience/enterprise-platform.html The following is an FAQ that may have some answers to your questions: http://www.adobe.com/products/livecycle.html...]]></summary>
    <author>
        <name>Derek Duclos</name>
        
    </author>
    
        <category term="LiveCycle" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="adep" label="ADEP" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="adobedigitalenterpriseplatform" label="Adobe Digital Enterprise Platform" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="crx" label="CRX" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="enterprise" label="Enterprise" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="livecycle" label="LiveCycle" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="name" label="name" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="new" label="new" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blogs.4point.com/support/">
        <![CDATA[<p>Adobe LiveCycle and CRX's name will be changed to Adobe Digital Enterprise Platform for the next release of the product.&nbsp; </p>
<p>More here: <a href="http://www.adobe.com/solutions/customer-experience/enterprise-platform.html" class="">http://www.adobe.com/solutions/customer-experience/enterprise-platform.html</a></p>
<p>The following is an FAQ that may have some answers to your questions: <a href="http://www.adobe.com/products/livecycle.html" class="">http://www.adobe.com/products/livecycle.html</a><br></p>
<p></p>]]>
        
    </content>
</entry>

<entry>
    <title>Configuring Acrobat, after PDF Generator is installed</title>
    <link rel="alternate" type="text/html" href="http://blogs.4point.com/support/2011/03/configuring-acrobat-after-pdf-generator-is-installed.html" />
    <id>tag:blogs.4point.com,2011:/support//43.213</id>

    <published>2011-03-18T12:29:56Z</published>
    <updated>2011-03-18T13:22:32Z</updated>

    <summary>If you have PDF Generator already installed without Acrobat, and you decide to install Acrobat at a later date, you will need to install Acrobat on the LiveCycle server, and then run the following steps in order to configure it...</summary>
    <author>
        <name>Derek Duclos</name>
        
    </author>
    
        <category term="LiveCycle" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="acrobat" label="Acrobat" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="configuring" label="configuring" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="pdfgenerator" label="PDF Generator" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blogs.4point.com/support/">
        <![CDATA[<p style="MARGIN: 0in 0in 0pt" class="MsoNormal">If you have PDF Generator already installed without Acrobat, and you decide to install Acrobat at a later date, you will need to install Acrobat on the LiveCycle server, and then run the following steps in order to configure it to run with PDF Generator:</p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal">&nbsp;</p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal">1.&nbsp; Run the PDFG configuration utility that comes with the LiveCycle installation. You'll find it at:</p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal">&nbsp;[LC Install Folder]\pdfg_config\Acrobat_for_PDFG_Configuration.bat<br>2.&nbsp; Double check to see if the Acrobat Environment variable were actually added (the batch file should have added them).<br>3.&nbsp; Once all of this was done re-run the config manager, but only select the option to configure the installed LiveCycle components and you would not select Content Services if you do not wish to have it on there.</p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal">&nbsp;</p>
<p style="MARGIN: 0in 0in 0pt" class="MsoNormal">At this point Acrobat should be fully configured with PDF Generator.</p>]]>
        
    </content>
</entry>

<entry>
    <title>LiveCycle ES2 Performance Tuning Guide</title>
    <link rel="alternate" type="text/html" href="http://blogs.4point.com/support/2011/02/livecycle-es2-performance-tuning-guide.html" />
    <id>tag:blogs.4point.com,2011:/support//43.210</id>

    <published>2011-02-28T20:45:54Z</published>
    <updated>2011-03-15T14:47:52Z</updated>

    <summary>Tuning the performance of Adobe LiveCycle can be a daunting task. Adobe&apos;s Joel Lucuik has published a guide here....</summary>
    <author>
        <name>Peter Gibbons</name>
        
    </author>
    
        <category term="LiveCycle" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="livecycle" label="LiveCycle" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="performance" label="Performance" scheme="http://www.sixapart.com/ns/types#tag" />
    
    <content type="html" xml:lang="en" xml:base="http://blogs.4point.com/support/">
        <![CDATA[Tuning the performance of Adobe LiveCycle can be a daunting task. Adobe's Joel Lucuik has published a guide <a href="http://www.adobe.com/content/dam/Adobe/en/devnet/livecycle/pdfs/lces2-performance-tuning-guide.pdf" class="">here</a>. ]]>
        
    </content>
</entry>

<entry>
    <title>Delays when retrieving documents or opening rights enabled documents</title>
    <link rel="alternate" type="text/html" href="http://blogs.4point.com/support/2011/02/delays-when-retrieving-documents-or-opening-rights-enabled-documents.html" />
    <id>tag:blogs.4point.com,2011:/support//43.211</id>

    <published>2011-02-28T20:39:34Z</published>
    <updated>2011-03-16T13:51:49Z</updated>

    <summary> Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:&quot;Table Normal&quot;; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:&quot;&quot;; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:&quot;Times New Roman&quot;; mso-fareast-theme-font:minor-fareast;...</summary>
    <author>
        <name>Dan Brouillette</name>
        
    </author>
    
        <category term="LiveCycle" scheme="http://www.sixapart.com/ns/types#category" />
    
    <category term="adobe" label="Adobe" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="livecycle" label="LiveCycle" scheme="http://www.sixapart.com/ns/types#tag" />
    <category term="rightsenabled" label="rights-enabled" scheme="http://www.sixapart.com/ns/types#tag" />
    
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<p class="MsoNormal">There are of course many things that could cause this issue,
but I would like to bring up an interesting case I encountered. The system was
running ES2 on Jboss/MySQL. The issue presented itself as rights enabled
documents taking 30-40 seconds to open. Upon examining the logs we found
several recurring errors, the following being the most noteworthy:</p>

<p class="MsoNormal">WARN&nbsp; [org.jboss.resource.connectionmanager.TxConnectionManager]
Connection error occured: <a href="mailto:org.jboss.resource.connectionmanager.TxConnectionManager$TxConnectionEventListener@178c7cf[state=NORMAL" class="">org.jboss.resource.connectionmanager.TxConnectionManager$TxConnectionEventListener@178c7cf[state=NORMAL</a>
<a href="mailto:mc=org.jboss.resource.adapter.jdbc.local.LocalManagedConnection@1b9c3be" class="">mc=org.jboss.resource.adapter.jdbc.local.LocalManagedConnection@1b9c3be</a>
handles=0 .....</p>

<p class="MsoNormal">The last packet successfully received from the server was
XXXXX milliseconds ago.&nbsp; The last packet sent successfully to the server
was 0 milliseconds ago.</p><p class="MsoNormal">...</p>

<p class="MsoNormal">When we restarted the server, the logs were clean for 10
minutes or so when connection errors started appearing at increasing rates.
This of course pointed to a database connectivity issue, but the connectors
appeared to be in good order, and more importantly, we were able to login to
the adminUI with no delays. We then disabled security software, reviewed permissions and
redeployed all components to Jboss yet the issue persisted.</p>

<p class="MsoNormal">Upon closer inspection of the clients MySQL installation I
found that several .ini files were <b>missing</b>.&nbsp; How these files went
missing aside, my expectation is that MySQL would fail to start in such a
scenario (which would have generated very different errors). Based on this, it would be safe to assume that this error could also be caused by
damaged/corrupted .ini files.</p>

<p class="MsoNormal">From there it was just a matter of backing up the clients
tables through the command prompt, reinstalling, and then restoring the tables. <br></p>

 ]]>
        
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