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Taylor's Software and UX Design Lexicon, Volume I

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When communicating complex information, simple metaphors can go a long way.

This past week, my lovely wife pointed out that when I talk about complex subjects, I often resort to metaphors and analogies from unrelated areas of life. She said that it serves me well as a communicator because it can simplify otherwise difficult concepts ...and since she is my wife, I must of course agree.

The way I see it, when dealing with a sometimes obscure or confusing subject like software design and development, appealing to abstract, common sense ideas helps highlight the important bits while avoiding getting bogged down in details. There's no reason why I shouldn't be able to explain key software concepts to competent, non-technical people. They might be bored to tears but they should at least be able to understand what I'm talking about. In fact, as a consultant, I consider it a fundamental skill of the trade: if I can't explain to people (i.e. clients) what they're paying for, then why on earth should they be buying it in the first place?

What follows is a very incomplete list of some of the homegrown expressions I use most often when discussing software design. I've long been planning on writing entire articles for some of these (and most likely will at some point) but with my work schedule being as full as it is, here they are for now in a more concise form:


Flex, Flash and Spock... What's Not To Love at MAX 2010?

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Whether you're a waiter who dreams of being an actor, a trekker on a lifelong pilgrimage to meet your Vulcan mentor or are an avid Flash or Flex developer, there's only one place to be next week: Adobe MAX 2010 in sunny Los Angeles, California.

I will be attending  Adobe MAX for the first time, this year. Needless to say, I'm very excited and grateful to my employer, 4Point, for sending me on their dime (I surely could never afford it). I've registered for the most interesting sessions I can though my sense is that I'll be missing more than I'll be taking in. Hopefully they'll be recording all of the sessions so that I can catch up on what I missed later. One thing I won't miss will be the MAX Awards, since  Leonard Nemoy (heard of him?) is presenting. The geeks will be swooning in ecstasy, no doubt.

To maximize the amount of information I can jam into my sleep-deprived brain, I intend to squeeze in as many 360Flex and FITC "Un-Conference" sessions as possible. Hopefully the rooms will be close enough together to skip quickly from one session to another so I can miss as little as possible.

Since I'll most likely be on my own most of the time, feel free to drop me a line so we can meet up. I'm getting there near noon on Sunday and will have most of the afternoon free. I'm flying back out on Thursday morning.

Hope to see you there! (Cross-posted at riagrande.com)

Read My New Article on UX and Emotion at UXMag.com

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UXMagCover.pngA random event involving a Coke machine at 360|Flex inspired me to write an article on emotion and User Experience (UX). Rather than post it on my blog, I instead submitted it to the fine people at UX Magazine hoping they might be interested. I'm proud to say that it was accepted and that after a few minor edits, has just now been posted.

The principle I discuss is that while we often talk about emotion in UX, it can be difficult to objectively identify what actually triggers a user's emotions. I therefore try to provide some guidance on how to leverage user expectations to elicit positive emotions and avoid setting off negative ones.

Please hop over to UX Magazine and let me know what you think. If you haven't read this fine online publication before, it is written and edited by the leading minds of the UX revolution, so I'm confident you'll find it a great source of wisdom, guidance and inspiration in all things "UX".

You can check out the article here: UX, Emotion and Free Coke Machines.


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